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Roborock Saros 20 Neo

£599.99

Brand and model: Roborock Saros 20 Neo
Robot dimensions: 352 × 350 × 79.8 mm
Dock dimensions: 402 × 494 × 450 mm

Colour: White

WhiteBlack

In stock

Shipping from £3.99

Estimated delivery: 3–5 working days

14-day right to cancel

Goes well together

Roborock Saros 20 Neo, £599.99
+ Roborock H60 Ultra cordless vacuum with bendable tube, £179.99

Total £779.98

£599.99

White

Hot water on the floorMops with hot water the dock refills.
Over thresholdsLifts its chassis over thresholds between rooms.
Under the sofaRetracts its sensor and gets under low furniture.
Complete from day oneExtra pads, bags, brush and filter included.

The whole home in one run

Thresholds to the bathroom and rails by the patio door usually stop a robot. Saros 20 Neo lifts its chassis and climbs over – according to Roborock up to 4.5 cm in one step – so it can clean room after room without you carrying it.

Where the dust hides

Under the bed and sofa dust gathers where no vacuum reaches. The robot retracts its navigation sensor and drives into spaces down to 7.95 cm, and the side brush and edge mop reach out to walls and into corners.

A dock that does the work

When the robot comes home, the dock empties the dust into a bag, washes the mops and refills the robot's tank with hot water. You change the bag when it's full and top up clean water – it handles the rest.

Product FAQ

How does it differ from Saros 20?

Both have 36,000 Pa suction and lift over thresholds according to Roborock. Saros 20 Neo refills the robot's tank with hot water and comes with extra mop pads, bags, brush and filter in the box.

Do I need a water and drain connection?

No. The dock has a clean-water tank and a dirty-water tank that you fill and empty by hand.

Will rugs get wet?

The robot detects rugs and can lift the mops. In the app you choose how it treats rugs, for example vacuuming them without mopping.

Which features need the app?

Maps, zones, schedules and some features such as stain-targeted cleaning and cleaning behind curtains are set up and switched on in the Roborock app.

How fast will it arrive, and can I change my mind?

Delivery options and times are on our Delivery page. You have a 14-day right to cancel. See our Returns page for conditions, return costs and your rights if an item is faulty.

Description

Roborock Saros 20 Neo robot vacuum and mop with hot water

Saros 20 Neo vacuums and mops the whole home and handles most of its own upkeep. The station refills the robot's tank with hot water, washes the mops and empties the dust, so you mostly just change the bag and top up clean water now and then.

The chassis can lift itself over thresholds – according to Roborock up to 4.5 cm in one step and 8.79 cm in two – and the navigation sensor retracts so the robot gets under furniture down to 7.95 cm. Structured light and an RGB camera help it see and drive around cables, socks and other things on the floor, day and night.

Suction is 36,000 Pa according to Roborock, and the main brush and side brush are built so hair doesn't tangle. The mops clean with hot water, and the side brush and edge mop reach out to walls and into corners.

Extra mop pads, dust bags, a spare brush and a filter come in the box, so you can get started without buying anything else.

Features

Mops with hot water – the station refills hot water by itself
Lifts itself over thresholds up to 4.5 cm, or 8.79 cm in two steps (according to Roborock)
Gets under furniture down to 7.95 cm
36,000 Pa suction and tangle-free brushes (according to Roborock)
Sees and drives around cables and small items with a camera and structured light
Extra mop pads, bags, brush and filter included

Specifications

Brand and model	Roborock Saros 20 Neo
Type	Robot vacuum and mop with multifunction dock
Colour	White or black
Suction	36,000 Pa (according to Roborock)
Thresholds	4.5 cm in one step, 8.79 cm in two steps (according to Roborock)
Height	Gets under furniture down to 7.95 cm
Navigation	Retractable navigation sensor, structured light and RGB camera
Dock	Dust emptying, mop washing, hot-water refill
Robot dimensions	352 × 350 × 79.8 mm
Dock dimensions	402 × 494 × 450 mm
Rated power	Robot 60 W
Control	Roborock app
In the box	Robot, dock with dock base, power cord, mop holders with pads, 6 extra mop pads, main brush, side brush, 3 dust bags (plus one pre-fitted), filter, 200 ml cleaning solution, user manual

Delivery and returns

Delivery is available to mainland Great Britain. See the Delivery page for excluded areas and the available services.

Standard delivery (tracked), 3–5 working days – £3.99
Express delivery, 1–2 working days – £6.99

You have a 14-day right to cancel from the day you receive your item. Contact us within 14 days if you want to cancel your order.

Warranty and complaints

Your goods are covered by the Consumer Rights Act 2015: they must be of satisfactory quality, fit for purpose and as described. If something is wrong with your item, contact our customer service and we will help you.

Contact customer service